Simple Customized Cosmetics Packaging Boxes Essential Oil Packaging Box Skincare Card Box With Silver Stamping Logo

9. FAQ

Q1:When can I get the price?
A:We usually quote within 24 hours after receiving your inquiry. If you urgently need a price, please call us or let us know by email so that we can prioritize your inquiry.

Q2:Can you provide us with free samples?
A2:Usually, we will charge a sample fee first. After placing the order, the fee will be refunded to you.

Q3:How can I obtain samples to check your quality?
A3:After confirming the price, you can request samples to check our quality. If you only need a blank sample to check the design and paper quality, we will provide the sample for free, and you only need to pay for the shipping cost.
 

Q4:What are your payment terms?
A4:We accept Paypal, Western Union, wire transfer, and other negotiable methods. Usually, we require a 30% down payment before production, and the remaining 70% balance must be paid before shipment.
 

Q5:Is our design usable?
A5:Yes, your design is included in all of our products.
 

Q6:Can you design for us?
A6:Of course, our factory has dozens of professional packaging designers with many years of experience, who can definitely meet your design requirements.
 

Q7:What information should I provide in order for you to help me customize the packaging?
A7:Paper boxes, product dimensions, AI, PDF, DWG, PS and other document materials are all acceptable.